Care Plans

National Continence Helpline

8am - 8pm Monday to Friday AEST Talk to a continence nurse

Toileting plans

The aims of a toileting plan is to help you know when to take the person you support to the toilet. These set times are in the plan because this is when the person is most likely to pass urine or open their bowels. A toileting plan is designed for the person by a continence professional such as a continence nurse advisor. You can help by reporting what you see, as well as any changes, to your supervisor or the person who wrote the plan.

The person's care plan should be followed carefully, as it will give information about what the person can do for themselves and what they need help with. This helps them to be as independent as possible and gives them the right aids, support and environment when they need them.

Following a toileting plan

You should follow toileting plans carefully. Get help if the person you support:

  • refuses or resists going to the toilet at the scheduled time
  • refuses or resists sitting on the toilet when you take them
  • doesn't pass urine or bowel motions when you take them to the toilet
  • wets or soils themselves between toileting times.

Toileting plans are designed specifically for each individual. If you aren't sure about how to follow the person's toileting plan, ask your supervisor or a continence professional. They may need to review and update the care plan if the person's needs have changed.

Need more help? Call the National Continence Helpline on 18OO 33 OO 66 and talk to a continence nurse advisor.

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This information is not a substitute for independent professional advice.